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Frequently Asked Questions

Answers about getting started, finding care, creating a carer profile, verification, safety and platform features.

Getting started

Care seekers can search for providers or post a job. Care professionals can create a profile and complete verification before presenting their services.

Verification and trust

Profiles can include identity checks, DBS information, professional details, care specialisms, availability and relevant experience.

Support

If you need help with an account, a profile, a job or a safeguarding concern, contact the Confirmed Carers support team.